The person responsible for this website has adapted the website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (RGPD), as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
IDENTIFICATION DATA AND PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA
Identity of the person in charge: seitonbags
Address: Gran via de les corts catalanes 230, Barcelona
Any service provider outside the holder shall be responsible for the processing on an individual basis. You may access the privacy policies of other providers by contacting them directly.
OUR COMMITMENT TO PRIVACY
When processing your personal data, we will apply the following principles which are in line with the requirements of the new European data protection regulation:
Principle of legality, loyalty and transparency:
We will always require your consent for the processing of your personal data for one or more specific purposes, of which we will inform you with absolute transparency.
Data minimization principle:
We will only request data that is strictly necessary in relation to the purposes for which we require it.
Principle of conservation period limitation:
The data will be kept for no longer than necessary for the purposes of processing, depending on the purpose.
Principle of integrity and confidentiality:
Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee confidentiality. We take all the necessary precautions to prevent unauthorized access or improper use of our users’ data by third parties.
LEGITIMACY FOR THE PROCESSING OF YOUR DATA
The legal basis for the processing of your data is the consent and, in case of contracting our services, the execution of such contract.
The prospective or commercial offer of products and services is based on the consent requested.
WHAT DO WE MEAN BY PERSONAL DATA?
Personal data is information that identifies you or could be used to identify you, such as your name, contact details or your purchase history. It may also include information about how you navigate and use our website and mobile applications.
WHEN DOES THIS POLICY APPLY?
This Policy applies to the personal data we collect, use and process as part of your relationship with us as a customer or potential customer, including when you use our services, when you browse our website or when you contact us by any means.
WHEN DO WE COLLECT YOUR PERSONAL DATA?
We collect personal data about you each time you use our services, including when you visit our website or interact with us electronically, for example by sending us an email, filling out a contact form, a subscription form or a customer registration form.
In addition, we may receive personal data about you from third parties, such as companies we have contracted to provide you with a service or companies involved in the contracted service or purchased product.
WHAT PERSONAL DATA WE COLLECT
When you use our services or purchase our products you will have to provide us with your personal data.
We collect the following categories of personal data:
Data that you provide to the owner to manage a query, through email, forms, phone or personal interview.
Data you provide to the holder to complete and manage a service you have contracted with us, or the product you have purchased, including bank account details and payment information.
We may collect certain information such as your interaction with the holder’s collaborators.
Details of services we have provided to you in the past.
Data about your online registrations and other online interactions
Data about your browsing and use of our website, mobile applications and business or customer service activity.
We use our own and third-party cookies to improve our services and show you information and advertising related to your preferences by analyzing your browsing habits.
Cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a User or his/her computer and, depending on the information they contain and the way he/she uses his/her computer, they can be used to recognise the User. The User’s browser stores cookies on the hard disk only during the current session, occupying a minimum amount of memory space and not harming the computer. Cookies do not contain any specific personal information, and most of them are deleted from the hard drive at the end of the browser session (so-called session cookies).
Most browsers accept cookies as standard and, regardless of the browser, allow or prevent temporary or stored cookies in the security settings.
Without your express consent – by activating the cookies in your own browser – the owner will not link in the cookies the data stored with your personal data provided at the time of registration or purchase.
What types of cookies does this website use?
They are those that allow the User to navigate through a web page, platform or application and use the different options or services that exist therein, such as, for example, controlling the traffic and communication of data, identifying the session, accessing parts of restricted access, remembering the elements that make up an order, carrying out the purchase process of an order, requesting registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.
They are those that allow the User to access the service with some general characteristics predefined according to a series of criteria in the User’s terminal, such as the language, the type of browser through which he accesses the service, the regional configuration from which he accesses the service, etc.
These are those that, if treated well by us or by third parties, allow us to quantify the number of Users and thus carry out the measurement and statistical analysis of the use made by the Users of the service offered. For this purpose, their browsing on our website is analysed in order to improve the products or services we offer them.
These are those that, either processed by us or by third parties, allow us to manage the offer of advertising spaces on the website in the most efficient way, adapting the content of the advertisement to the content of the service requested or to the use that you make of our website. To this end, we can analyse your Internet browsing habits and we can show you advertising related to your browsing profile.
Behavioral Advertising Cookies:
These are those that allow the management, in the most efficient way possible, of the advertising spaces that, in their case, the publisher has included in a web page, application or platform from which it provides the requested service. These cookies store information on the behaviour of the Users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
Third Party Cookies:
This website may use the services of third parties who, on behalf of the owner, collect information for statistical purposes, for the use of the website by the User and for the provision of other services related to our activity.
In particular, this web site uses Google Analytics, a web analytics service provided by Google, Inc. based in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, cookies are used to collect information, including the User’s IP address, which will be transmitted, processed and stored by Google under the terms set out in the Google.com website. This includes the possible transmission of such information to third parties for legal requirements or when such third parties process the information on behalf of Google.
You can allow, block or delete cookies installed on your computer by setting the options of the browser installed on your computer.
ACCURACY AND TRUTHFULNESS OF DATA
As a user, you are solely responsible for the truthfulness and correctness of the data you provide, exonerating the holder of any responsibility in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
When browsing this website, non-identifiable data may be collected, which may include IP addresses, approximate geographic location, a record of how the services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes data related to your browsing habits through third party services.
We use this information to analyze trends, administer the site, track users’ movements around the site and gather demographic information about our user base as a whole.
WHAT DO WE USE YOUR PERSONAL DATA FOR?
The holder uses different systems to capture personal information and processes the information provided by the interested parties for the following purpose:
We request personal data in order to respond to the requirements of the users of our website.
Content subscription forms:
We request personal data to manage the subscription list, send newsletters, promotions and special offers. The electronic bulletins or newsletters are managed by the owner.
Registration forms: We request personal data so that the user can create an account in our system and have access to its functionalities.
Other purposes for which we process your personal data are:
This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
To manage social networks:
The owner may have a presence on social networks. The processing of data carried out on people who become followers on the social networks of the holder’s official pages will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that belong to the social network in each case and previously accepted by the user. The holder will treat his data with the purpose of correctly administering his presence in the social network, informing about activities, products or services of the holder, as well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers in social networks to send advertising on an individual basis.
To send you updated information and communications:
Even if you have opted out of receiving commercial information, we may still send you communications about the services you have purchased. These communications may include options and add-ons to the services you have purchased.
To send you communications about services you have used:
For example, in the event that you have had a difficulty or problem and we want to contact you proactively to resolve it.
To improve our website, products and services:
We will be able to track how you and other customers use our site, so that we can identify ways to improve your browsing experience.
For management and administration purposes:
We may use and retain your personal data, including your purchase history, for administrative purposes, which may include, for example, accounting and billing tasks, auditing, credit card or other payment card verification, fraud control (including the use of credit reporting agencies and payment card validation checks), testing, maintenance and system development.
COMMERCIAL MAILS and NEWSLETTER
In accordance with the LSSICE, the holder does not carry out SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been authorised by the user.
In accordance with the provisions of the LSSICE, the holder undertakes not to send communications of a commercial nature without duly identifying them.
When will we send you commercial communications?
When we collect data directly from you we may ask you whether or not you wish to receive our commercial communications or newsletter. In this regard, please note that such commercial communications may be about our products and services that may be of interest to you and, on occasion, may be commercial communications promoting the products and services of third parties.
We will respect your decision as to which communications you wish to receive and the means by which you will receive them.
How can you change the type of commercial communications you receive and the way you receive them?
You can change whether or not you choose to receive commercial communications at any time. We describe below the channels through which you can stop receiving marketing communications:
If you have it, you can access your private area on the web and make the changes you want, including unsubscribing.
You can write us an email.
In addition, all commercial communications sent to you by email will have an “unsubscribe” option (or similar text) that will allow you to stop receiving commercial email communications. The unsubscription is automatic if you do it yourself from the link. If you request it from us, we will try to process requests to stop receiving commercial communications within 10 working days of receiving them, however, you may receive some commercial communications during this period.
Please note that if you tell us that you no longer wish to receive commercial communications, you will continue to receive communications (such as those described above) relating to the products and services you have purchased. If you ask us to stop sending you commercial communications, please note that we will retain your personal information in order to indicate that you do not wish to receive commercial communications.
TRANSFER OF PERSONAL DATA
The owner does not sell, rent or transfer personal data that can identify the user, nor will he or she do so in the future, to third parties without prior consent.
In some cases it may be essential to share this data:
Collaborations from or with other external professionals.
External service providers we engage to provide services, such as cloud-based services, payment processors, services to conduct marketing initiatives, services to conduct customer surveys on our behalf
Law firms and courts, to enforce or apply a contract.
Police and regulatory authorities, to protect our rights, property, or the safety of our customers, employees and assets.
When necessary to meet a legal obligation in any jurisdiction.
SENSITIVE PERSONAL DATA
We do not collect any sensitive data, such as race, ethnicity, religion, health, sexual orientation or biometrics. These data constitute special categories of personal data that require additional protection in accordance with EU data protection legislation and are considered as “sensitive personal data”.
HOW LONG DO WE KEEP PERSONAL DATA?
The personal data provided will be kept:
As long as the business relationship is maintained.
Until such time as the person concerned requests its removal.
RIGHTS OVER YOUR DATA AND HOW YOU CAN EXERCISE THEM
Anyone is entitled to obtain confirmation as to whether we are processing personal data concerning them.
Interested persons have the right to:
Request access to personal data relating to the person concerned.
Request its rectification or suppression.
Request limitation of your treatment.
Request data portability.
The interested parties will also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.
WHERE WE STORE THIS DATA
Your personal data may be sent to third parties outside the country in which you are located and outside the European Union. This could include web hosting, cloud storage or other third party services.
We may also transfer your personal data to third parties outside the country in which you are located, to provide services related to the products and services you have requested.
The personal data communicated by the user can be stored in databases, automated or not, whose ownership corresponds exclusively to the owner, who assumes all the technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained in them in accordance with the provisions of current legislation on data protection.
The communication between the users and the owner uses a secure channel, and the data transmitted is encrypted thanks to https protocols, therefore, the best security conditions are guaranteed so that the confidentiality of the users is ensured.
This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and safe way, that is, the transmission of the data between a server and web user, and in feedback, it is totally encrypted.
With respect to the confidentiality of processing, the holder shall ensure that any person who is authorised by the holder to process customer data, including its staff, collaborators and providers, is under an appropriate obligation of confidentiality, whether a contractual or a legal duty.
When a security incident occurs, the operator shall notify the person concerned when he realises it.
Finally, we cannot guarantee the absolute impregnability of the Internet and therefore the violation of data through fraudulent access by third parties.
CONFLICT RESOLUTION PLATFORM
We also make available to users the dispute resolution platform provided by the European Commission, which is available at the following link: http://ec.europa.eu/consumers/odr/
ACCEPTANCE AND CONSENT
The consent given, both for the treatment and for the transfer of the data of the interested parties, can be revoked at any time by communicating it to the owner in the terms established in this Policy for the exercise of the rights regarding data protection. This revocation will in no case be retroactive.
The owner reserves the right to modify the present policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, the holder will announce on this page the changes introduced prior to their implementation.
Document revised on 25 May 2018.